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Petrol price (Gauteng) = 16.32/litre  Petrol price (Coastal) = 15.62/litre  CPI January '21 = 3.2% y-o-y  PPI manufacturing January '21 = 3.5%  GDP growth Q4 = -0.6% y-o-y  Prime interest rate = 7%  Unemployment rate Q4 = 32.5%  Retail sales December '20 = -1.3% y-o-y  Manufacturing output December '20 = 1.8% y-o-y 
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Business Confidence Index
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FNB/BER Consumer Confidence Index

A quarterly report that contains the latest reading of the FNB/BER Consumer Confidence Index as well as a brief discussion on the implications of the results. Detailed data on consumer confidence is provided, disaggregated by income, LSM and population groups as well as per province.

The FNB/BER Consumer Confidence Index (CCI) combines the results of three questions posed to adults living in predominantly urban areas in South Africa, namely the expected performance of the economy, the expected financial position of households and the rating of the appropriateness of the present time to buy durable goods, such as furniture, appliances and electronic equipment.

Consumer confidence is expressed as a net balance, which is calculated as the percentage of respondents expecting an improvement / good time to buy durable goods less the percentage expecting a deterioration / bad time to buy durable goods.

Theoretically, the FNB/BER CCI can vary between –100 and 100, but the index has fluctuated between –33 (indicating an extreme lack of confidence) and +23 (indicating extreme confidence) since the BER started measuring consumer confidence comprehensively in 1982. The average of the index is +2 and could therefore be regarded as the neutral level.

Click here for more information on how the BER’s consumer survey is conducted.

FNB/BER Consumer Confidence Index (History Data), 2020

Last updated: Dec 14 2020 8:19AM

The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first read more
The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first quarter to a 35-year low of -33 during the second quarter, but the CCI has now regained most of its lost ground. Nevertheless, the latest reading of -12 constitutes the lowest festive season CCI reading since 2015.


NB/BER Consumer Confidence Index, 2020Q4 (Download sample)

Last updated: Dec 14 2020 8:20AM

The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first read more
The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first quarter to a 35-year low of -33 during the second quarter, but the CCI has now regained most of its lost ground. Nevertheless, the latest reading of -12 constitutes the lowest festive season CCI reading since 2015.


FNB/BER consumer confidence indices, 2020Q4 (pdf)

Last updated: Dec 14 2020 8:21AM

The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first read more
The FNB/BER Consumer Confidence Index (CCI) increased from -23 to -12 in the fourth quarter. The sudden outbreak of the COVID-19 pandemic and subsequent severe economic restrictions sent the CCI crashing from an already depressed level of -9 in the first quarter to a 35-year low of -33 during the second quarter, but the CCI has now regained most of its lost ground. Nevertheless, the latest reading of -12 constitutes the lowest festive season CCI reading since 2015.


FNB/BER Consumer Confidence Index, 2020Q3 (Download sample)

Last updated: Sep 7 2020 9:56AM

The FNB/BER Consumer Confidence Index (CCI) increased from -33 to -23 in the third quarter. The partial recovery can be ascribed to increases in the household finances and time-to-buy durable goods sub-indices. The COVID-19 pandemic and related economic read more
The FNB/BER Consumer Confidence Index (CCI) increased from -33 to -23 in the third quarter. The partial recovery can be ascribed to increases in the household finances and time-to-buy durable goods sub-indices. The COVID-19 pandemic and related economic restrictions delivered a profound blow to consumers' willingness and ability to spend.


FNB/BER consumer confidence indices, 2020Q3 (pdf)

Last updated: Sep 7 2020 11:15AM

The FNB/BER Consumer Confidence Index (CCI) increased from -33 to -23 in the third quarter. The partial recovery can be ascribed to increases in the household finances and time-to-buy durable goods sub-indices. The COVID-19 pandemic and related economic read more
The FNB/BER Consumer Confidence Index (CCI) increased from -33 to -23 in the third quarter. The partial recovery can be ascribed to increases in the household finances and time-to-buy durable goods sub-indices. The COVID-19 pandemic and related economic restrictions delivered a profound blow to consumers' willingness and ability to spend.


FNB/BER Consumer Confidence Index, 2020Q2 (Download sample)

Last updated: Jul 7 2020 10:56AM

The FNB/BER Consumer Confidence Index (CCI) plummeted from an already depressed level of -9 in the first quarter to a shocking -33 in the second quarter. All three of the sub-indices of the CCI declined in the second quarter. The time to buy durable goods read more
The FNB/BER Consumer Confidence Index (CCI) plummeted from an already depressed level of -9 in the first quarter to a shocking -33 in the second quarter. All three of the sub-indices of the CCI declined in the second quarter. The time to buy durable goods dropped to a historic low of -64. Of all the income groups, the low-income group posted the largest decline in confidence.


FNB/BER consumer confidence indices, 2020Q2 (pdf)

Last updated: Jul 7 2020 9:39AM

The FNB/BER Consumer Confidence Index (CCI) plummeted from an already depressed level of -9 in the first quarter to a shocking -33 in the second quarter. All three of the sub-indices of the CCI declined in the second quarter. The time to buy durable goods read more
The FNB/BER Consumer Confidence Index (CCI) plummeted from an already depressed level of -9 in the first quarter to a shocking -33 in the second quarter. All three of the sub-indices of the CCI declined in the second quarter. The time to buy durable goods dropped to a historic low of -64. Of all the income groups, the low-income group posted the largest decline in confidence.


FNB/BER Consumer Confidence Index, 2020Q1 (Download sample)

Last updated: Mar 16 2020 9:59AM

The FNB/BER Consumer Confidence Index (CCI) declined by a further 2 points. The time-to-buy sub-index plunged to a 33-year low. High-income earners’ confidence dropped to a 20-year low. The low confidence of the high-income group does not bode well for retail read more
The FNB/BER Consumer Confidence Index (CCI) declined by a further 2 points. The time-to-buy sub-index plunged to a 33-year low. High-income earners’ confidence dropped to a 20-year low. The low confidence of the high-income group does not bode well for retail sales in general and durables goods in particular. Non-durable goods will continue to benefit from the stable confidence of low- and middle-income earners.


FNB/BER consumer confidence indices, 2020Q1 (pdf)

Last updated: Mar 16 2020 10:00AM

The FNB/BER Consumer Confidence Index (CCI) declined by a further 2 points. The time-to-buy sub-index plunged to a 33-year low. High-income earners’ confidence dropped to a 20-year low. The low confidence of the high-income group does not bode well for retail read more
The FNB/BER Consumer Confidence Index (CCI) declined by a further 2 points. The time-to-buy sub-index plunged to a 33-year low. High-income earners’ confidence dropped to a 20-year low. The low confidence of the high-income group does not bode well for retail sales in general and durables goods in particular. Non-durable goods will continue to benefit from the stable confidence of low- and middle-income earners.


FNB/BER Consumer Confidence Index, 2019Q4 (Download sample)

Last updated: Jan 17 2020 12:52PM

The FNB/BER Consumer Confidence Index (CCI) stayed unchanged during the fourth quarter of 2019. At -7 index points, consumer confidence remained at its lowest level since the fourth quarter of 2017 (-8). The confidence gains since Mr. Ramaphosa's election read more
The FNB/BER Consumer Confidence Index (CCI) stayed unchanged during the fourth quarter of 2019. At -7 index points, consumer confidence remained at its lowest level since the fourth quarter of 2017 (-8). The confidence gains since Mr. Ramaphosa's election have now been completely reversed and South Africa's grim economic reality has become apparent to consumers. (The fieldwork for the fourth quarter CCI was completed before the implementation of stage 6 load shedding in December.)


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