A quarterly report that contains the latest reading of the FNB/BER Consumer Confidence Index as well as a brief discussion on the implications of the results. Detailed data on consumer confidence is provided, disaggregated by income, LSM and population groups as well as per province.

The FNB/BER Consumer Confidence Index (CCI) combines the results of three questions posed to adults living in predominantly urban areas in South Africa, namely the expected performance of the economy, the expected financial position of households and the rating of the appropriateness of the present time to buy durable goods, such as furniture, appliances and electronic equipment.

Consumer confidence is expressed as a net balance, which is calculated as the percentage of respondents expecting an improvement / good time to buy durable goods less the percentage expecting a deterioration / bad time to buy durable goods.

Theoretically, the FNB/BER CCI can vary between –100 and 100, but the index has fluctuated between –33 (indicating an extreme lack of confidence) and +23 (indicating extreme confidence) since the BER started measuring consumer confidence comprehensively in 1982. The average of the index is +2 and could therefore be regarded as the neutral level.

Click here for more information on how the BER’s consumer survey is conducted.

We regret to inform you that there will be no 2017 third quarter CCI result. Due to a lack of demand, none of those service providers who conduct personal interviews ran any surveys during the third quarter. So far, the outlook for a fourth quarter survey to take place looks promising. If it does, these results will provisionally be made public in January 2018. Read more